HealthFeed

Better member care with data-driven precision

HealthFeed helps health plans unify data, reach members at the right moment, and close care gaps, so costs come down and satisfaction and compliance go up.

Request a demoHow it works
A nurse guides an older woman in a wheelchair through a dumbbell exercise

Follow-up booked

2 days after discharge

Why HealthFeed ?

Claims show the tip.
Members live below it.

Most of what drives cost and health never shows up in a claim. HealthFeed brings it to the surface.

Claims

WHAT PLANS SEE

Diagnoses, visits, costs

What HealthFeed surfaces

Social needs, habits, and preferences, captured through digital screenings and two-way outreach.

  • No ride to appointments
  • Skipped refills
  • Food insecurity
  • Lives alone
  • Unread mail, outdated phone
of Medicaid members with type 2 diabetes report at least one social need
85%
Source: HSCC
of U.S. outpatient spend could shift to virtual care
$250B
Source: McKinsey
wasted each year on failed care coordination
$27–78B
Source: JAMA 2019

How HealthFeed supports health plans?

  1. A nurse reviews notes on a clipboard
    01

    Drive proactive interventions

    Unified data spots rising risk early and triggers outreach automatically.

    of Medicare hospital stays lead to a readmission within 30 days
    17%
    AHRQ HCUP
    lower type 2 diabetes risk with structured lifestyle intervention
    58%
    NEJM 2002
  2. A nurse makes a follow-up call at her desk
    02

    Orchestrate personal care journeys

    Member 360 views and automated follow-ups for high-risk members.

    fewer readmissions and ER visits with coordinated discharge and follow-up
    30%
    Annals 2009
    fewer no-shows with digital reminders
    25%
    BMJ Open 2016
  3. A woman fills in a form on her laptop at home
    03

    Address social barriers

    Digital screenings that turn social needs into referrals and follow-ups.

    of Medicaid members with type 2 diabetes report a social need
    85%
    HSCC
    fewer hospital days when social needs are addressed
    65%
    JAMA IM 2018
  4. A man checks his phone
    04

    Boost Star Ratings

    Map gaps to members, prioritize urgent measures, and track compliance live.

    in Medicare Advantage quality bonus payments in 2026
    $13.4B
    KFF 2026
    of Medicare Advantage members are in bonus-earning plans
    68%
    KFF 2026
  5. A woman smiles as she reads a text on her phone
    05

    Improve adherence and coordination

    Automated appointments, reminders, and secure sharing across care teams.

    of chronic disease medications aren’t taken as prescribed
    50%
    Annals 2012
    U.S. deaths a year linked to medication nonadherence
    125,000
    Annals 2012

How it works?

Live in 6 to 8 weeks, without disrupting your systems

  1. 1

    Connect

    Bring in EMR, claims, and social data. No rip and replace.

  2. 2

    Identify

    AI flags high-risk patients and open care gaps.

  3. 3

    Engage

    Automated, personal outreach by text, email, and app.

  4. 4

    Measure

    Live dashboards show gaps closed and outcomes.

Built for every plan type

One platform, shaped to your members.

  • Medicaid MCOs

    Bring in social risk data to improve access and reduce disparities.

  • Medicare Advantage

    Personal outreach and analytics for chronic care and Star Ratings.

  • Commercial plans

    Smoother care coordination and engagement across diverse members.

  • DSNP

    Clinical and social data together for members with complex needs.

Close gaps. Engage patients. Improve outcomes.

We'll show you how to bring in risk data, run outreach, and measure results without disrupting your systems.

Request a demo

Frequently asked questions

  • HealthFeed delivers a CDC DPP-aligned program to members at risk of type 2 diabetes, combining AI-native coaching with human clinicians. Enrollment, engagement, data capture and reporting are built in, so you can run it at scale without building your own program.

  • Members who meet CDC DPP eligibility criteria, such as prediabetes or elevated risk of type 2 diabetes. We help identify eligible members from your data.

  • Members get coaching on their phone in their own language, with clinician support and reminders that keep them active between sessions.

  • Built-in reporting on enrollment, participation and member progress, so you can track the program across your population.

  • HealthFeed is HIPAA compliant and certified HITRUST CSF r2 and SOC 2, with NCQA accreditation. Data is encrypted in transit and at rest, and access is limited to authorized staff.